Communications Center E911

E-911

Effective October 10, 2007, the Waterville Communications Center is no longer answering E-911 calls. This is as a result of the PSAP consolidation laws. Starting on October 10, 2007 if you dial 911 from Waterville, Oakland, Winslow, or Clinton, your call will be answered by the Central Maine Regional Communications Center or the Somerset County Communications Center. If your emergency is located in one of the towns that the Waterville Communications Center dispatches for, your call will be transferred here to a dedicated phone line where information will be obtained and the appropriate responders will be dispatched.

When using 911 please keep in mind the following:

The E-911 system also functions as a TTY telephone. When dialing 911 from a TTY phone, pressing a TTY key several times after the call is answered can assist the call-taker in determining that the incoming call is from a TTY machine.

E-911 can and should only be used to report police, fire, and medical emergencies (when life and/or property are in danger). The Communications Center has the ability to dispatch all necessary responders for any type of emergency. You should not call 911 to inquire about phone numbers or seeking general information.