Communications Center Fire Dispatching

Fire Dispatching

The Communications Center dispatch for Waterville Fire Dept. as well as Albion, Belgrade, China, Clinton, Rome, Sidney, Oakland and Winslow Fire Departments for various types of fire emergencies. These fire emergencies include structure fires, vehicle fires, chimney fires, brush fires, smoke investigations, and odor investigations. The majority of these calls are received via the E-911 system.

In addition to dispatching the Waterville Fire Department for emergencies reported via telephone, the Communications Center also monitors all of the City's "call boxes," which are the pull stations seen in many public buildings. When the station is activated (either by hand or smoke/sprinkler alarm), the Communications Center will receive an alarm with a number indicating which call box is currently in alarm. Each number corresponds to an address, and the Fire Department is subsequently dispatched as appropriate.