Communications EMS Dispatching

EMS Dispatching

For medical emergencies, the Communications Center will dispatch Delta Ambulance directly 24 hours a day. Delta Ambulance now staffs their dispatch center 24 hours a day but we are still serving as a backup dispatching service for Delta in the event of an emergency.

While Delta Ambulance is responding to an emergency call, the Communications Center will also dispatch the following town's rescue service in addition to Waterville Rescue: Albion Rescue, Belgrade Rescue, China Rescue, Oakland Rescue, Rome Rescue, Sidney Rescue, and Winslow. These agencies are part of their town's Fire Department and act as first responders while the transporting ambulance service in en-route to a call.

During those hours when Delta's dispatch is not staffed, the Communications Center will answer their non-emergency and business lines and take action as necessary for the nature of the call. We will dispatch Delta to Waterville, Oakland, Winslow, Fairfield, Benton, and parts of Belgrade, Rome, Sidney, South China, China Village, Palermo, Albion, Shawmut, and Freedom, although EMS calls outside of Waterville, Oakland, and Winslow, Clinton, Albion, Belgrade, Rome, and Sidney, are not answered directly by the Communications Center.

In addition to dispatching Delta Ambulance, the Communications Center will dispatch Clinton Rescue for medical emergencies in the Town of Clinton. Clinton Rescue is a transporting ambulance service, and also serves as Delta's back up in the event that Delta is unable to respond to a call.