> Police Department Frequently Asked Questions Click on a question below to link to the answer How do I report a crime? If I am in an accident, do I have to report it to the police? What are the police department’s hours of operation? How do I get in touch with the Animal Control Officer (ACO)? How do I get a permit to carry a concealed firearm? How can I get a copy of a police report or accident report? How do I submit a Freedom of Information Act (FOIA) request? Can you tell me if I have a police or criminal record? Will the police department check on my house if I am away? Can you help if I am locked out of my vehicle? What about parking bans, parking tickets, and other parking issues? Can the police department fingerprint me for my new job? How do I obtain a protection order (PO)? I got a traffic summons (ticket) for not having car insurance. Now that I found my insurance card, can the ticket be cancelled? What can I do with a bad check (NSF, account closed, etc.) that was written to me? When is the Department of Motor Vehicles (DMV) in Waterville for driver’s licenses and ID cards? Who should I contact with a question about a sex offender living in Waterville? Who is the School Resource Officer (SRO)? What does the Elder Service Officer do? What does the South End Neighborhood Officer do?