The Office of Administration includes the Mayor, City Manager, and an Executive Support Specialist. This office also serves as the contact point for the City Solicitor (Attorney). All inquiries for the Solicitor must go through the City Manager. Freedom of Access Act (FOAA) requests must go through the City's FOAA Officer, Patti Dubois.
Waterville has a Council-Manager form of government. The City Manager is the chief administrative officer of the City, responsible to the City Council for the management of all City affairs as provided for in the City Charter. The Manager, working with individual department directors, is also responsible for the performance of the City departments.
The executive support specialist (ESS) for the Office of Administration acts as a liaison for interactions with the public, media, business leaders, legislators, attorneys, and state and federal officials who wish to speak or meet with the Mayor and/or City Manager. The ESS acts as a "clearing house" to disseminate information to city employees, the City Council, and the public via email and/or social media. The executive support specialist also manages and updates the City's website and social media platforms. Additionally, the ESS prepares deeds, easements, and other legal documents for the City Solicitor, manages City grants and special projects, prepares budgets, schedules usage of the City Hall meeting rooms, etc.